Get started in Shifts - Microsoft Support (2024)

In this article

• Open the Shifts app

• See your shifts

• Use Tags to communicate with others in your shift

• Create a schedule

• Import a schedule from Excel to Shifts

• See the team schedule

• Open a different schedule

Open the Shifts app

You'll find Shifts on the left side of Teams with the other apps. Select it to start working on your schedule. If you don’t see it there, selectMore apps and find it in the list.

See your shifts

Keep track of all your upcoming shifts in the team schedule.

1. ChooseMore options and thenShifts.

2. Your shifts for the current week will display.

3. Choose Day or Month buttons above the list of dates to narrow or expand your view.

   Note:If you’re a manager or admin, you’ll see everyone’s shifts for the current week.

Use tags to communicate with others who are on-shift

When you name the shift, it automatically becomes a tag. The tag can be used in@mentionson theToline in a chat or in a post on any standard channel of a team.

Shift-based tags let you reach people who are on-shift in real time. Notifications are sent only to those people who are on-shift at the time the tag is used in a chat or channel post. For example:

• A store manager uses the@Cashierstag to post an announcement to a channel for all on-shift cashiers.

• A nurse uses the@CardiologistsOnCalltag to start a chat with all on-call cardiologists.

Create a schedule

In Shifts, each Teams team gets one schedule to work with, and you can create a schedule for any team you’re an owner of.

If it’s your first time using Shifts and your teams don’t have schedules already, don’t worry, we’ll step you through the process of creating one and give you some tips about how to use the app.

From the app, you can create a schedule for a Teams team that doesn't have one yet:

1. Go to the top left of the app and select the team name.

2. Select Create team and choose the team you want to create a schedule for.

3. Make sure the time zone is correct for the shifts you’ll be scheduling, and then chooseCreate.

Now that you've created a schedule, the next step is to fill it out.

Import a schedule from Excel to Shifts

See the team schedule

Check out who’s got a shift on any given day.

1. Go to More options on the far-left side of the app and choose Shifts.

2. You can change the dates you’re viewing with the buttons at the top of the frame.

From there, you can select a shift to see the details, swap it, or offer it to someone else.

Open a different schedule

Here’s how to open a different schedule if you’re on more than one team.

1. Go to More options on the far-left side of the app and choose Shifts.

2. Scroll down to find your team.

3. You can change the dates you’re viewing with the buttons at the top of the frame.

From there, you can select a shift to see the details, swap it, or offer it to someone else.

Want to know more?

Read more about Shifts

For IT admins

Manage the Shifts app for your organization

In this article

• Open the Shifts app

• Pin the Shifts app

• See your shifts

• See everyone's shifts

• Open a different schedule

Open the Shifts app

In Teams, tap Shifts in the navigation bar.

If you don’t see the Shifts app when you open Teams, swipe up from the bottom of your screen to access it.

Pin the Shifts app for quick access

If Shifts isn't already pinned to the navigation bar in Teams, here’s how to do it.

1. In Teams, swipe up on the bottom navigation and tap Edit.

2. In Edit navigation, drag Shifts from More Apps to the top section.

   Note:The number of apps you can have in the navigation bar is limited, so you may need to remove other apps before you pin Shifts.

See your shifts

Keep track of all your upcoming shifts in a team schedule.

1. In Teams, tap Shifts.

2. If it's your first time in the app, your shifts will be the first thing you see. When you're doing other things in the app and need to see your shifts, return back here.

Tap a shift to open it and see the details.

See everyone's shifts

Check out who’s got a shift on any given day.

1. In Teams, tap Shifts.

2. Tap Team schedule .

3. Tap the day you’re interested in to see who has a shift.

From there, you can tap a shift to see the details or to swap or offer it to someone else.

Open a different schedule

Here’s how to open a different schedule if you’re on more than one team.

1. In Teams, tap Shifts.

2. Tap the team name at the top of the app.

3. Choose the team you want.

Now you’ll be working from the other schedule.

Want to know more?

Read more about Shifts

For IT admins

Manage the Shifts app for your organization